图客电子薄膜开关生产流程再造研究.pdf

兰州大学
硕士学位论文
图客电子薄膜开关生产流程再造研究
姓名:赵显波
申请学位级别:硕士
专业:工商管理?运营管理
指导教师:柴国荣
20090401
MBA学位论文作者:赵显波
图客电子薄膜开关生产流程再造研究
中文摘要
本文以图客电子薄膜开关流程再造为研究对象,旨在阐述流程再造的理论框
架与指导原则,以及在此理论指引下的企业变革方法。论文陈述了传统工作流程
过细的分工、低效率的组织、资源浪费、漠视顾客等弊端。面对国际、国内市场
日益激烈的竞争,所有企业都希望通过精简、敏捷、灵活、富有竞争性和高效率
的流程,以最好的产品吸引顾客,培育竞争优势和保持较好的盈利水平。面对先
进技术的发展,如何解决企业效率的问题?如何缩小企业经营管理理想状态与现
实之间的差距?这需要企业参照国内外成功企业的经典方法,结合自身现有的目
标及技术水平进行重新思考,摒弃那些不合竞争时宜的成分。企业流程再造,无
疑是其中一个行之有效的方法。通过本文的研究,对于诸多面临相似困境的非标
生产企业的发展和变革、行业竟争力的提升具有理论和现实意义。
本文着重阐述了流程再造过程的思路和分析方法。首先,本文介绍了图客电
子公司和薄膜开关行业的发展趋势,并通过对图客电子的SWOT分析,指出实
施BPR是其必然的选择。在IDEF理论(整合性定义方法论)的基础上绘制并描述图
客电子生产流程图、生产流程详图、编制施工通知单流程图、编写开料单、工艺
单、设计菲林、外协模具流程图。然后,使用ASMF(美国机械工程师学会)标准
方法对图客电子薄膜开关现有流程进行分析,发现非增值活动。通过对2007年
度失效品、延期帕累托和鱼骨图的分析,找出造成上述问题的原因。其次,通过
对再造前流程的分析总结,建立流程再造目标。针对图客电子再造前流程存在问
题,依据业务流程再造的指导思想和原则,设计新流程并对新流程的运行进行详
细描述。新流程图包括:生产流程图、试样流程详图、制作样品图、量产流程详
图、生产加工流程图。再次,为了确保新流程顺利实施,
达到流程再造的目标,本文还论述了实施的前期准备与阶段规划,新流程实
施的保障措施,流程再造方案实施后的效果预期,并用ASME方法对图客电子
薄膜开关再造流程进行分析。最后,总结得出通过实施流程再造,可以提高图客
电子的运营效率,降低成本,更好地满足客户需求的结论。
关键词:图客电子,流程再造,薄膜开关
MBA学位论文作者:赵显波
图客电子海膜开关生产流程再造研究
ABSTRACT
This article focuses on the research of Tuke Electronics Company membrane
switch business process reengineering in order to clearly describe the frame of
business process reengineering as well as its principal and the methods of innovation
of companies under the guidance of this thought. This article mention the various
shortcomings like the detailed occupational separations of traditional process, lower
efficient organization, waste of resources, customer ignorance, etc. Facing the
increasingly furious competition in both international and domestic market, all
enterprises wish to attract the customers through the flexible, competitive and
high-efficient process and their best products. Under such circumstances, the
enterprises are required to learn the advanced experiences of the successful enterprises
in both China and abroad and throw away those uncompetitive factors, in connection
with their existed targets, means and technologies. Undoubtedly, the process rede
of the enterprises becomes one of the effective ways to achieve this. This article has
the theoretic and practical meaning to reforming and development of manufaturing
enterprises at the same situation. It will be helpful to improve nonstandard
manufacture's competition ability.
This article emphasized the way of BPR and the method of analysis. At first, by
introducing the Shanghai Tuke Electronics company and the trend of Membrane
Switch manufacture and SWOT analyzing for Shanghai Tuke Electronics Company,
this article point out that BPR be the necessary choice. The article set up Shanghai
Tuke Electronics Company key process's mode by IDEF(Integrated Computer Aided
Manufacturing Definition)method and gets detailed description of process drawings,
including manufacture process, manufacture process detailed, making notice drawing,
bill of materail, bill of technics, designing films and mould ect. Second, The article
uses method ASME(American Society of Mechanical Engineers) to analyze the time
spent on present process of Tuke compay and find out the non-value-added action in
the process. By analyzing the 2007 Pareto and Cau